Overview

Pet insurance makes it more affordable to provide your pets with the care they deserve. You can be reimbursed for eligible veterinary expenses, from emergencies to routine office visits. With over four decades of experience, we know what we’d want covered for our own pets—so we made sure we covered it for yours.

Nationwide pet insurance members enjoy perks and extras like:

Convenient mobile claims and online account management
Reimbursement deposited directly to your bank account
24/7 on-demand vet advice from vethelpline^®
Pet prescription savings with Nationwide^® PetRxExpress^SM
Special offers and discounts on pet products through our Member Perks program
Multiple-pet discounts available

Enrollment

Our fast and easy enrollment process means you can start protecting your pet sooner.

Get a Quote

Contact Us

We're here to help! Please contact us in whatever manner is most convenient for you.

Address Association Member Benefits Advisors 4050 NW 114th Street Urbandale, Iowa 50322
Phone 1-800-842-ICPA(4272)
Hours M-F 7a-5p CT
Email [email protected]
Website https://www.personal-plans.com/product/mercer/

Veterinary Pet Insurance Company

Address P.O. Box 2344 Brea, CA 92822-2344
Phone 1-877-PETS-VPI

How it Works

FAQs

Answers about the plan, including eligibility, options, enrollment, customer service and more.

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How does the plan work?

The plan reimburses you for covered veterinary services, supplies and needs (once a deductible is met if applicable). And it’s easy to get reimbursed. When you have a claim, simply visit: https://www.petinsurance.com/submit-claim to submit your form.
What is vethelpline® and how does it work?

vethelpline^® is a service for all our members. Expert veterinarians are available 24/7 to answer general pet questions and help identify urgent care needs. A vethelpline^® consultation is not a substitute for a visit to your primary vet.
How do I file a claim?

It’s easy. Pay your veterinarian directly and then submit your claim and invoices at my.petinsurance.com. You can also email your claim form and invoices to [email protected] or mail to: Nationwide Claims Department, P.O. Box 2344, Brea, CA 92822-2344. Once you’ve submitted a claim, you can track its progress at my.petinsurance.com.
What is covered under my policy?

Visit Nationwide’s What’s Covered page to see an interactive list of the top 50 most common conditions for dogs and cats, or download their comprehensive Benefit Schedule.